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Helping Doctors Rapidly Respond in Emergency Situations

By HospiMedica staff writers
Posted on 25 Jun 2008
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A digital on-call scheduling system provides immediate care in emergencies and positively impact patient outcomes.

The DigitalBridge digital on-call scheduling system (DBDOCS) allows immediate, dynamic, and auditable on-call physician scheduling in the event of a medical emergency for affiliated and non-affiliated health organizations spanning a large geographic region or metropolitan area. Emergency departments in these broad settings can utilize this advanced application to send and receive emergency call alerts through text messages (SMS), pager and beepers, email, and other digital context instantly to a physician's digital device, regardless of the physician's particular health system affiliation. When a change in scheduling or an emergency occurs, requiring a particular physician's or specialist's attention, authorized personnel can initiate an electronic data exchange, quickly determining which doctor is on-call within the physician network at the time of the incident. The application is easy to use and intuitive, allowing quick access to physician biographical information, credentials, hospital privileges, relevant telephone, pager and mobile phone numbers, as well as email addresses, to ensure direct, immediate contact is made.

DBDOCS solves one of the most persistent problems plaguing the health care industry: the ability to help physicians respond to emergencies in a timely, efficient manner, ensuring the best-case response to that emergency and contribute to improved patient outcomes. The system extends physicians' reach to unaffiliated hospital systems or networks, providing access farther than previously available. The system can reduce the possibility of human error, while also providing a complete audit trail, so that in-process failures may be examined thoroughly and accurately. The DigitalBridge DBDOCS is a product of DigitalBridge (Orem, UT, USA).

"DBDOCS will enhance our productivity throughout the many Phoenix metropolitan area hospital systems, provide secure and auditable access to information quickly and conveniently, helping our physicians to provide the kind of world-class care we have come to be known for,” said Dr. J. Peter Aiello, founder of the Arizona Ocular Trauma Services (AzOTS, Phoenix, AZ, USA), which will utilize the DBDOCS system to coordinate responses to trauma in the event of ocular emergencies.

DigitalBridge technology rests on top of existing legacy systems without requiring removal and replacement of systems, allowing authorized users to access information in a secure manner from any Web-enabled device, eliminating barriers to critical information sharing and management while protecting the security, privacy, and integrity of the information.


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